United Airlines left a dog inside a crate on a runway in the rain for half an hour.
On Sunday December 28, a passenger saw a dog in a crate on the runway at Houston Airport.
Twitter user Barbara took a photo of the scene and shared it online.
Evil United Airlines leaves dog on rainy cold runway for more than a half hour despite alerts to staff :-((((( boo pic.twitter.com/xcwVOxIpV9
— barbara (@theregoesbabs) Disyembre 28, 2014
According to Galletly, the dog was left in the rain for at least 30 minutes before anyone moved the crate.
Several Twitter users have expressed their anger and dismay at United for leaving the dog in the cold and rain. Some are demanding that the airline issue an apology, while others say they will boycott the airline.
The photo immediately went viral. Even Australian pop singer, Sia, tweeted, “I will never fly @United again. Thanks @theregoesbabs for exposing their sh**** treatment of our beloved pets.”
A United Airlines representative responded to Galletly’s tweet and all their critics by citing unpredictable weather and placing blame on PetSafe.
“Thanks for telling us. The weather can change & may have been clear when PetSafe dropped off. They’re the ones to call too.”
On their website, PetSafe informs pet owners that they take great care of their pets that are flying with United Airlines.
“United handles all specialty shipments, especially pets, with the greatest care. We understand the unique requirements of transporting animals, and we adhere to U.S. Department of Agriculture (USDA) and International Air Transport Association (IATA) regulations.”
Depending on the destination, animals being transported through PetSafe on United must “arrive at the designated drop-off area” two or three hours before the flight departs.
On Monday December 29, Barbara Galletly let Twitter followers know that the dog was put in cargo after an hour.
“BTW a @United guy brought the dog into the cargo. After ~ an hour…”
Image credits: theregoesbabs/Twitter